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Got questions about working with Real Connection Media?
You’re in the right place.
We’ve rounded up the most common things local business owners ask us about websites, social media, and SEO so you can get quick, clear answers without the tech jargon.
If you don’t see your question here, reach out — we’re always happy to talk through your specific situation.
Frequently asked questions
We’re a local digital marketing agency that helps service-based businesses get more calls, bookings, and repeat customers. We do this through a mix of website design, SEO, Google Business Profile management, online ads, email marketing, content, and smart AI tools designed for small business owners who don’t have time to learn it all themselves.
We specialize in local service businesses: wellness and massage clinics, contractors and trades, tree services, construction companies, hardware and home/garden centers, and other brick-and-mortar or service-based businesses. If your ideal customer lives within driving distance and finds you on Google, we’re probably a great fit.
See more about who we help!
We explain everything in plain English, focus on what actually drives leads, and don’t bury you in jargon or vanity metrics. We combine proven local marketing strategies with AI tools to get more done for you, faster, without losing the human touch or your brand voice.
Both options are on the table. We can redesign or rebuild your website if it’s outdated, slow, or hard to use on mobile, or we can improve what you already have with better structure, clearer calls to action, and SEO-friendly content. During your free marketing audit, we’ll tell you honestly whether a refresh is enough or if a new site will pay off faster.
SEO (Search Engine Optimization) is the process of helping your website show up higher in Google when people search for services like yours. For local businesses, good SEO means more people in your area find you instead of your competitors, which leads to more calls, quote requests, and bookings—without having to pay for every click.
Most small businesses start seeing early movement in 4–8 weeks, with stronger results building over 3–6 months as content, reviews, and rankings grow. SEO is like building a reputation: it compounds over time. We’ll set clear expectations up front and share what we’re doing so you’re never in the dark.
Short answer: no. AI is great at drafting and automating, but it doesn’t know your local market, your margins, or your business priorities the way a strategist does. Our job is to be your AI-powered marketing partner—deciding what to do, in what order, on which platforms, and making sure all the tech actually serves your business goals.
That’s completely okay—most of our clients aren’t. We handle the tech and explain only what you need to know in simple, straightforward language. You’ll always know what we’re working on and why, without needing to learn a bunch of platforms or marketing buzzwords.
We offer both. Some clients start with a one-time project like a new website, a Google Business Profile cleanup, or a focused “marketing tune-up.” Others prefer ongoing monthly support so we can manage SEO, content, reviews, ads, and updates all together. We’ll help you choose the option that makes the most sense for where your business is right now.
Pricing depends on what you need—there’s a big difference between a simple local website and a full digital marketing package with SEO, ads, and content. During your free marketing audit, we’ll review your current situation, discuss your goals and budget, and recommend a clear plan with transparent pricing (no mystery fees or long-term surprise contracts).
We focus on the numbers that matter: calls, form submissions, online bookings, walk-ins, and revenue trends—not just impressions and clicks. We’ll share simple reports that show what’s happening, what’s improving, and what we’re adjusting next so you always see how your investment is performing.
Step one is a free marketing audit where we look at your website, Google Business Profile, SEO, and overall online presence. Then we walk you through what’s working, what’s holding you back, and what we’d prioritize in the next 90 days to get more leads coming in. From there, you can choose the package or project that fits best and we handle the rest.